Shipping Protection ensures that your package arrives to you.
With over 20,000 order insured our customer rest assured that no matter what their packages arrive safely and if not any LOST package will replaced for free.
With Shipping Protection you will do more than just avoid the headaches associated with lost packages because it is lost we'll replace it.
We offer free USPS delivery with any purchase over $99.
All 14k Solid Gold orders are shipped via UPS and require a signature upon delivery.
Holiday Sale: Shipping is free on order over $100
Orders for personalized jewelry are final sale only and can only be cancelled or altered within 24 hours of purchase due to the customization of the item.
Ready to ship jewelry (non-personalized) may be returned within 30 days of purchase for a refund or exchange
We strive to do our best, however, if you find we've made a mistake on your order, please get in touch with us ASAP (within 5 days of receiving your product) and we'll quickly work to resolve the issue.
Note that we can't be held responsible for any re-makes due to the wrong size, color, material, or engravings/customization entered incorrect.
All of our jewelry comes with a free 1-year warranty for tarnishing, broken chains and lost stones.
After year one, customers can contact customer service to process any repairs for scratched, broken chains, tarnishing etc... to be repaired for a flat fee ($19.99).